TELEPHONE HARASSMENT

ARE YOU GETTING ANNOYING AUTOMATED CALLS?

Telephone Harassment Legal Services in California

If you are getting barraged with automated calls from telemarketers or debt collectors, you came to the right place for help. Hussin Law can STOP THE CALLS, and YOU COULD BE ENTITLED TO $500 PER CALL.

Hussin Law STOPS Unlawful Telephone Harassment. If you are getting harassed with automated calls, call 877.677.5397 TODAY or email Tammy@HussinLaw.com for a free consultation

If Hussin Law can’t win your case, you don’t owe a penny, so you have nothing to lose by getting help.

Tammy Hussin is aggressive and successful, and knows how to stop harassing calls FAST. Tammy not only helps stop the annoying calls, but she will also help you recovery money to which you may be entitled. Tammy has earned over $1,000,000 in TCPA settlements for her clients just in the last year, and some clients received awards in the hundreds of thousands of dollars!

 

KNOW YOUR RIGHTS

Smashing Telephone
The Telephone Consumer Protection Act (“TCPA”) was passed by Congress in 1991 to protect consumers from invasions of privacy via unsolicited, electronic means. The TCPA is a powerful weapon against debt collectors and telemarketers and violators pay $500 per call, and sometimes even more! If you are receiving automated calls on your cell phone, you could be entitled to $500.00 per call if you never gave your cell phone number to anyone and/or asked the caller to stop calling.

The TCPA is a complicated law and Tammy Hussin is a well experienced TCPA lawyer. Tammy has been litigating TCPA claims for years and has a stellar reputation for achieving excellent results. Hussin Law has the know how, and is certain to aggressively go after TCPA violators to ensure that clients are restored their privacy and receive their entitlements under the law.

IS YOUR CALLER VIOLATING THE TCPA?

  • It is only a violation of the TCPA if the call is automated (see below for detail);
  • It is only a violation of the TCPA is the automated call is made without your consent (see below for detail);
  • Debt collection automated calls to a landline are not a violation of the TCPA;
  • If a telemarketer autodials your landline, the TCPA only applies only if the caller uses an automated or prerecorded voice.
  • If the call is to your cell phone, the TCPA applies to any automated call if made without prior express consent. If you are getting automated calls on your landline from a debt collector, the TCPA does not apply. 

Are the Calls Automated?

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An automated call is essentially a call placed not by a human being, but instead by technology and predictive dialers. It is either automatically or mindlessly placed with the hopes that calling enough times will help a creditor or debt collector get through to a consumer. Automated calls made without your consent are illegal.

It’s not always easy to determine whether a call is automated. Here are some clues to indicate the calls are automated:

  • You hear a pause, or dead air, after you answer the call before a live person comes on the line;
  • You hear a click or a beep before a live person comes on the line;
  • The is a silence after you answer prior to a click and then background noise and a live voice;
  • The call disconnects after you say hello or a live person never comes on the line;
  • There is a pre-recorded message that greets you, asking you to hold or follow prompts; or
  • The call comes in from the same telephone number at the exact same time every day;
  • Pre-recorded voice mail messages
  •  Robotic, monotone voices;
  • Messages that REPEAT themselves during the course of the message;
  • Messages left at different times but that have EXACTLY the same content; or
  • Messages that direct you to PRESS a key (i.e., Press ‘1’) to move forward.

If you experience or witness any of the above during calls from telemarketers, creditors, mortgage servicers, or debt collectors, it’s very important to keep good records of the calls. When a caller is faced with a penalty of $500 per call, often times they will lie to avoid paying. Keeping an accurate call log allows you to build your case to help prove that the calls you are getting are Automated Calls. You should keep a record of the date and time of every call, the telephone number of the caller. You also need to keep record of what you heard when answered the call so you can help prove the calls are automated. Your attention to detail could be worth thousands of dollars to you, so be sure to document the calls.

Most callers are not so foolish to leave an automated voicemail message unless they had consent to call. But if you do get an automated voicemail message, do not delete it. Save it and contact an attorney or Hussin Law for help on how to save the message and preserve it for use in your case. If you have debt collection voicemails on your cell phone that have any of the above characteristics. The voice mails will be used to help build your case and end the harassment, and could lead to an award for you of $500 per call.

2. Did You Give Consent to Be Called?

If you are receiving automated calls, the TCPA only applies if the calls are made without your consent. Sometimes it’s not so easy to remember whether you gave consent to be called.  It is always a good idea to pick up the phone and tell the caller you do not wish to be called, and very important to keep record of the date and time of the call. Here are some helpful tips:

  • Debt Collection Calls
    • If you are 100% certain that you did not provided your cellular number at any time to the creditor or the debt collector, then they DO NOT HAVE CONSENT TO CALL YOU.
    • If you might have given your cell number, answer a call and tell the caller to stop calling. Keep a record of the date and the time of your do not call request. If you continue to receive automated calls, each call could be worth $500, so keep very good records of every call that you get.
    • You can also send a written request to the caller directing them to stop calling you.
  • Telemarketing Calls
    • It is always a good idea to tell the caller to stop calling you even if you do not think you gave your cell phone number to anyone. You may have filled out a survey or requested online information, and suddenly you are being bombarded with Automated Calls.

Spam Text/SMS Messages

Telephone Harassment Legal Services in California

In the smart-phone era, marketers and their affiliates use text messages to market their products and services and well as solicit new subscribers or customers. Many times, these marketers and their affiliates will have text message “campaigns” that are set up and sent out to consumers all across the United States, if not the world. If you have not expressly requested this service, the unwanted or unrequested text message (i.e., Spam text) could be the basis for a violation of the TCPA and could be worth $500.00 per text to you.

Even if you did sign up for a text message service, you do have the right to terminate or end the service. Generally, this can be accomplished by “opting out” of the service via a response text of “STOP” or you may call the company’s customer service number and request to be removed from their list. If you have signed up for a text message service and have since ended the program, each continued text could again be worth $500.00 per text. If you have received text or SMS messages to your cellular telephone that you did not request or you continue to receive text or SMS messages to your cell phone after terminating your subscription, please save the text, take notes around its receipt.

If you are getting harassed with automated calls, call 877.677.5397 TODAY or email Tammy@HussinLaw.com for a free consultation. To submit an online request for a case evaluation, CLICK HERE.

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